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FAQ - Frequently Asked QuestionsQ1. Do you have rooms available for XXXX dates to XXXX dates?A1. This is by far one of the most common questions we received. We cannot confirm the availability of rooms (for pre-payment and assisted by consultants options). What happens is that we need to submit in a booking request before we would know the outcome. However, if you need to know the availability of the rooms (for example, if you are coming in within 48hours and need to know the availability, we suggest you use our Real-Time Confirmation option to choose your hotel. You will be able to find out and confirm your booking instantly.
Our other options usually takes a few hours to 48 hours for confirmation
since we need confirmation from the hotel itself before we can confirm
it to you. But note that prices for our Pre-Payment
and our Assisted by Consultants options are
generally cheaper than the real-time option due to the discounted rates
we enjoy from hotels (as we have direct contracts with them).
However, if you use our Real-Time
Confirmation and Assisted by
Consultants options, the information will be clearly stated on the
information page.
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